General
At SignalX, we respect your need for online privacy and protect any Personal Information that you may share with us, in an appropriate manner. Our practice with respect to the use of your Personal Information is as set forth below in this Privacy Policy Statement. As a condition to using our Services, you consent to the terms of the Privacy Policy Statement as it may be updated from time to time. This Privacy Policy Statement applies exclusively to all products under the domain signalx.ai.
Information Recorded and Use
Personal Information
During the Registration Process for creating a user account, we request your name, email address, phone number, and name of your organization. You will also be asked to choose a password, which will be used solely for the purpose of providing access to your user account. Your name and email address will be used to inform you regarding new services, releases, upcoming events, and changes in this Privacy Policy Statement. SignalX will have access to third-party personal information provided by you as part of using our Services such as contacts in your employee database etc. This information may include third-party names, email addresses, phone numbers, and physical addresses and will be used for servicing your requirements as expressed by you to SignalX and solely as part and parcel of your use of our Services. We do not share this third-party personal information with anyone for promotional purposes, nor do we utilize it for any purposes not expressly consented to by you. We post user testimonials on our website. These testimonials may include names and other Personal Information and we acquire permission from our users prior to posting these on our website. SignalX is not responsible for the Personal Information users elect to post within their testimonials.
Usage Details
Your usage details such as time, frequency, duration and pattern of use, features used, and the amount of storage used will be recorded by us in order to enhance your experience of our Services and to help us provide you the best possible service.
Payment Information
In case of services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. Your financial information will not be stored by us except for the name and address of the cardholder, the expiry date, and the last four digits of the Credit Card number. Subject to your prior consent and where necessary for processing future payments, your financial information will be stored in encrypted form on secure servers of a reliable Payment Gateway Service Provider who is beholden to treating your Personal Information in accordance with this Privacy Policy Statement.
Visitor Details
We use the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system, and other visitor details collected in our log files to analyze the trends, administer the website, track visitor’s movements, and to improve our website. We link this automatically-collected data to other information we collect about you.
Cookies and Other Tracking Technologies
We use temporary and permanent cookies to enhance your experience of our Services. Temporary cookies will be removed from your computer each time you close your browser. By selecting the ‘Keep me Signed In’ option, a permanent cookie will be stored in your computer and you will not be required to sign in by providing complete login information each time you return to our website. If you have turned cookies off, you may not be able to use registered areas of the website. We tie cookie information to your email address when you elect to remain logged in so as to maintain and recall your preferences within the website.
Technologies such as cookies, beacons, tags, and scripts are used by SignalX and our partners [such as reseller partners], affiliates, or service providers [such as analytics service providers]. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
Behavioral Targeting/ Re-Targeting
We partner with third parties to manage our advertisements on other sites. Our third-party partners may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you with advertising based upon your browsing activities and interests.
Links from our website
Some pages of our website contain external links. You are advised to verify the privacy practices of such other websites. We are not responsible for the manner of use or misuse of information made available by you at such other websites. We encourage you not to provide Personal Information, without assuring yourselves of the Privacy Policy Statement of other websites.
With whom we share Information
We may need to share your Personal Information and your data with our affiliates, resellers, service providers, and business partners solely for the purpose of providing our Services to you. The purposes for which we may disclose your Personal Information or data to our service providers may include but are not limited to, data storage, database management, web analytics, and payment processing. These service providers are authorized to use your Personal Information or data only as necessary to provide these services to us. In such cases SignalX will also ensure that such affiliates, resellers, service providers and business partners comply with this Privacy Policy Statement and adopt appropriate confidentiality and security measures. We will obtain your prior specific consent before we share your Personal Information or data to any person outside SignalX for any purpose that is not directly connected with providing our Services to you. We will share your Personal Information with third parties only in the ways that are described in this Privacy Policy Statement. We do not sell your Personal Information to third parties. We may share generic aggregated demographic information not linked to any Personal Information regarding visitors and users with our business partners and advertisers. Please be aware that laws in various jurisdictions in which we operate may obligate us to disclose user information and the contents of your user account to the local law enforcement authorities under a legal process or an enforceable government request. In addition, we may also disclose Personal Information and contents of your user account to law enforcement authorities if such disclosure is determined to be necessary by SignalX in our sole and absolute discretion for protecting the safety of our users, employees, or the general public. If SignalX is involved in a merger, acquisition, or sale of all or a portion of its business or assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
How secure is your Information
We adopt industry-appropriate data collection, storage, and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure, or destruction of your Personal Information, username, password, transaction information, and data stored in your user account. Access to your name and email address is restricted to our employees who need to know such information in connection with providing Services to you and are bound by confidentiality obligations.
Your Choice in Information Use
In the event we decide to use your Personal Information for any purpose other than as stated in this Privacy Policy Statement, we will offer you an effective way to opt out of the use of your Personal Information for those other purposes. From time to time, we may send emails to you regarding new services, releases and upcoming events. You may opt out of receiving newsletters and other secondary messages from SignalX by selecting the ‘unsubscribe’ function present in every email we send. However, you will continue to receive essential transactional emails.
Accessing, Updating, and Removing Personal Information
Investigation of Illegal Activity
We may need to provide access to your Personal Information and the contents of your user account to our employees and service providers for the purpose of investigating any suspected illegal activity or potential violation of the terms and conditions for use of our Services. However, SignalX will ensure that such access is in compliance with this Privacy Policy Statement and subject to appropriate confidentiality and security measures.
Enforcement of Privacy Policy
We make every effort, including periodic reviews to ensure that Personal Information provided by you is used in conformity with this Privacy Policy Statement. If you have any concerns regarding our adherence to this Privacy Policy Statement or the manner in which Personal Information is used by SignalX for the purpose of providing Services, kindly contact us at info@signalx.ai. We will contact you to address your concerns and we will also co-operate with regulatory authorities in this regard if needed.
Notification of Changes
We may modify the Privacy Policy Statement upon notice to you at any time through a service announcement or by sending email to your primary email address. If we make significant changes in the Privacy Policy Statement that affect your rights, You will be provided with at least 30 days advance notice of the changes by email to your primary email address. You may terminate your use of SignalX’s Services by providing SignalX a notice by email within 30 days of being notified of the availability of the modified Privacy Policy Statement if the Privacy Policy Statement is modified in a manner that substantially affects your rights in connection with the use of our Services. Your continued use of our Services after the effective date of any change to the Privacy Policy Statement will be deemed to be your agreement to the modified Privacy Policy Statement. You will not receive email notification of minor changes to the Privacy Policy Statement. If you are concerned about how your Personal Information is used, you should check back at this page periodically.
End of Privacy Policy
If you have any questions or concerns regarding this Privacy Policy Statement, please contact us at info@signalx.ai. We shall respond to all inquiries within 30 days of receipt upon ascertaining your identity.